Client work

Forensics integration

First to launch, despite joining two years late

Formed a new team, delivered an MVP integration and replaced email and paper-based workflows with a connected portal.

1st

to launch, despite joining two years late

The MVP integration went live ahead of the other participants in the initiative.

The challenge

Police, prosecution and forensic laboratory organisations were moving their drug and DNA analysis workflows into a shared, paperless digital process. Our customer joined the initiative two years late, which put the opportunity at risk.

What we delivered

Formed a new delivery team
Built and launched the MVP integration for drug analysis
Developed a new back-office portal
Continued development of drug and DNA analysis support, in close collaboration with the business and its partners

What changed operationally

  • Despite the two-year handicap, the customer was the first to launch the integration and seize the opportunity
  • Information protection strengthened through the new architecture
  • Paperless workflow with no emails: communication runs directly between the police base systems and the new portal
  • Shorter turnaround times through faster information exchange

In the client’s words

“For these cases no emails were exchanged, because all communication was done directly from the base systems of Police to the new Portal and vice versa. So, now the automated workflow is leaner, faster, requires less manual actions and is more secure. This is a great milestone for us and I want to thank multiple people who have made this possible. I appreciate your hard work to make this possible, both IT-wise and operationally!”

Director and the management team of the customer organisation

At a glance

Client

Not disclosed

Sector

Forensics / law enforcement digitalisation

Primary users

Police, Prosecution, Forensic laboratory staff

Engagement

Team

New delivery team formed for this project

Core focus

Digital transformation / systems integration, Government digitalisation initiative, Drug and DNA analysis workflow, Back-office portal, Secure information exchange

Tags

MVPIntegrationDigitalization
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