Client workClient: Eurofins Genomics

NGS data delivery automation

1.5 days → 3 hours

Automated, monitored and auditable delivery and archival of sequencing data, replacing manual command-line file transfers.

3 hours

delivery time, down from 1.5 days

Files were previously copied by hand through command-line tools.

The challenge

Data delivery was completely manual: FASTQ files were copied and moved through command-line terminals. The process was fragile and prone to human error, with frequent technical problems such as running out of disk space, stalled copies and missing notifications, because there was no archiving or monitoring in place. The process worked, until it didn’t.

What we delivered

Automated the entire data delivery workflow
Monitoring and notifications for every delivery
Auditable process with an optional 4-eyes approval before data reaches the end customer
Automated data archival
Cloud storage tiers (hot, warm, cold) chosen per customer requirements
Flexible delivery endpoints: customer storage, provider storage, cloud or FTP

Data delivery setup

Instead of a fixed FTP-style delivery pattern, sequencing data is routed to the endpoint that fits each project setup: customer-managed storage, service-provider storage, cloud destinations, or FTP where a customer still requires it. The technical complexity stays inside the delivery pipeline, so customers get a better-fitting setup without extra manual coordination. The pipeline covers both NGS and Sanger sequencing deliveries.

What changed operationally

  • Data delivery is fully automated
  • Delivery time reduced from 1.5 days to 3 hours
  • Data archival happens automatically, based on customer requirements
  • Cloud storage cost optimised by tiering data on how often it is accessed
  • Delivery status is visible to project managers and customer care, so client enquiries are answered faster

In the client’s words

“Working with this team has been an exceptional experience. They delivered our project management application for multiple laboratories with remarkable speed and precision, all while maintaining the highest standards of quality. What truly impressed us was their communication: always clear, responsive, and collaborative. They didn’t just build software, they took the time to understand our entire business ecosystem, not just the immediate requirements. Their approach went beyond solving surface-level problems, they actively sought out root causes and designed solutions that support both current operations and future growth. Their dedication, insight, and professionalism make them a standout partner for any organization looking to build impactful, scalable digital solutions.”

Andreas Feldl, Global Business Product Owner, Eurofins Genomics

At a glance

Client

Eurofins Genomics

Sector

Genomics / NGS sequencing operations

Primary users

Bioinformatics team, Operations team, Customer care team

Engagement

Data types

NGS and Sanger sequencing data

Core focus

Data pipeline automation, Data delivery automation, Cloud storage tiering, Audit and approval workflow, Monitoring and alerting

Tags

AutomationDataCloudMonitoring
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